Policies
Returns must be shipped prepaid (no C.O.D.s). For your security, we highly suggest sending your return via a traceable manner (such as UPS, FedEx, or USPS Priority Mail), and purchasing insurance. Enzuca’s corner is not responsible for returns that are lost or damaged in transit. Please DO NOT use the manufacturer's retail packaging as your shipping container, or make any marks on the retail packaging as this will make the item unsaleable. No credit will be issued for items not in new condition and such items may receive a restocking fee, or be returned at your expense. Closeout, Special order or drop-shipped items from the manufacturer are NOT returnable.
Discount Policy
At Enzuca, we’re committed to offering the best possible value to our customers. While we encourage the use of discount codes and aim to create win-win deals, not all products are eligible for deep discounts due to supplier agreements or pricing limits.
Enzuca reserves the right to review any order where a discount code has been applied. If a code is used on products that do not support such discounts, we may decline the order in full or in part. In such cases, we will notify you and offer alternative options if available.
We appreciate your understanding and are always here to help you find the best deal within fair and sustainable terms.